1. Use of the Website

The Website is intended for lawful use only and to facilitate reservations, inquiries, and access to information about our chauffeur and rental services.

You agree not to misuse the Website by introducing harmful content such as viruses, attempting unauthorized access, or interfering with its proper functioning.

2. Services Offered

We provide chauffeur and rental services within Saudi Arabia and cross-border to other GCC countries.

All bookings are subject to availability, confirmation, and compliance with local and international travel regulations.

Corporate clients may be subject to additional agreements with Alanazi Rent a Car Company.

3. Reservations & Payments

Reservations may be made online, through corporate accounts, or directly with our representatives.

Prices displayed on the Website are subject to change without prior notice.

Payments must be made in accordance with the method specified at the time of booking.

Any additional charges (such as tolls, cross-border fees, or waiting charges) will be billed to the customer.

4. Customer Responsibilities

Customers must provide accurate and complete personal and booking information.

For cross-border travel, customers are responsible for carrying valid documents (passport, visas, permits, etc.).

Customers must comply with Saudi Arabian and GCC regulations during travel.

5. Cancellations & Refunds

Cancellation policies vary depending on the service booked and will be communicated at the time of booking.

Refund eligibility is subject to the terms shared during booking confirmation.

Alanazi Rent a Car Company reserves the right to cancel or modify bookings in cases of force majeure, legal restrictions, or operational limitations.

6. Limitation of Liability

While we strive to provide safe and reliable services, we are not liable for delays, disruptions, or losses caused by:

– Traffic conditions, weather, or unforeseen incidents.

– Government regulations, border control delays, or other events beyond our control.

Our liability for any claim is limited to the amount paid for the service.

7. Intellectual Property

All content on the Website (logos, text, graphics, images, software) is the property of Alanazi Rent a Car Company or its licensors.

You may not copy, reproduce, or use our content without prior written consent.

8. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and process your personal data.

9. Amendments to Terms

We may update these Terms from time to time without prior notice.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of the Kingdom of Saudi Arabia.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Saudi Arabia.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

• sales@alanazirentacar.com